Help Desk with Email Automation for Amazon
BigCRM is an Amazon help desk solution that simplifies your customer service and automates feedback and review request emails, so you can get more reviews and feedback effortlessly.
Full Customer Insight for Fast Response
A comprehensive customer overview helps you identify your customers quickly and ensure the provision of quality service.
Customized Customer Service Templates
BigCRM provides a variety of multi-language templates for various customer service scenarios to complement your cross-border Amazon business.
Intelligent Amazon Feedback Software
Automatically stops sending feedback and review request emails to buyers who contact you for support to avoid receiving negative reviews and feedback from unhappy customers.