All Buyer Messages in One Place

Centralizing all customer queries from multiple seller accounts into one Amazon help desk platform allows you to streamline customer service operation, so you can respond to all your customer inquiries efficiently without the hassle of logging into separate seller accounts. Making customer service efficient has never been so easy!

Reduce Response Time with Autoresponder

Research from Amazon reveals that a response to a buyer’s order question within 24 hours is 50% less likely to result in negative feedback. Our Amazon help desk solution can assign an appropriate auto-reply message to solve a buyer’s question. Providing a responsive customer service is key in your success to meet customer expectation even after your business hours.

With BQool’s groundbreaking Amazon Seller Software and real-time aftersales support,
UGREEN has the greatest companion throughout its journey on the Amazon e-commerce platform.

Personalized Customer Service Templates

BigCentral's Amazon help desk provides a variety of proven email templates that are tailored to various customer service scenarios. You can also create your own email templates to customize your content. All customer service email templates can be translated into multiple languages automatically, allowing you to scale your Amazon business globally without the need for multilingual agents.

AI-Powered Solutions

Automatically assign optimal email subjects and best delivery time for each email campaign to help you get more feedback and reviews.

Customize your Campaigns

The built-in HTML editor enables users to create more attractive and personalized email campaigns. Users can insert images, hyperlinks and can also make amendments to the email's design to effectively reach and engage with their buyers.

VAT Invoice Generator

Automatically generate VAT invoices for your EU customers.

Get More Amazon Feedback and Reviews with BQool BigCentral!

The smart Amazon help desk solution helps you provide faster and better support for your customers

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